Reliance Jio 4G Pricing, Plans, Data Packs & your 25 Questions Answered

Reliance Jio, Mukesh Ambani-led telecom giant, which has become synonymous with 4G Smartphone owners in India has announced some interesting news today at the 42nd Annual General Meeting of Reliance Industries Limited held in Mumbai.

Jio is India’s first all-IP network, which is future ready for 5G and 6G technology. It will allow the company to adopt future mobile technologies quite faster than non-IP networks. Today, the company has covered 18,000 cities and 2 Lakh villages. He promises that by March 2017, 90% of India’s population.

Today, Jio has announced LYF smartphones price at as low as RS 2,999 and JioFi personal router Rs 1,999. This makes LYF handsets the most affordable 4G handset provider in the country. You can move to higher speced handsets in the range to Rs 3,999, Rs 4999, and Rs 5,999. Apart from the new LYF handset announcement, Mr Ambani announced the Rs 15,000 worth of Jio Premium Apps subscription would be available for free up to December 2017.

Starting with Mumbai and Delhi, Reliance would be offering e-KYC procedure, any JIO customer carrying an Aadhaar card would be able to walk out with an activated SIM in just 15 minutes. talking about tariffs, there won’t be any charges for voice calls charges as well as roaming for Jio customers. Meaning Jio subscribers would get free unlimited high quality voice calls and can roam around across India without worrying about roaming bills.

The telecom giant has announced data tariffs starting at Rs 50/ GB, which is being touted as the lowest in the world. It is ten times affordable than any existing data plans by other private players in the country. Additionally, no more double rates for SMSs during public holidays such as Diwali, Holi, etc. Meaning no blackout days.

Talking about the tariffs, there are no upfront commitments are required as well as there are only simply one plan with data, voice and SMS benefits. No confusion among users. The tariffs starts at Rs 149 and goes up to Rs 4999 with validity varying for 28 days. Moreover, there are a day’s charges starting at Rs 19, 199 and 299 with all the benefits of voice, data and SMS. Nearly 1 million Wi-Fi hotspots across India, colleagues, schools and other public places.

The company is unveiling a Student Plan under which the college and school students would be able to get 25% more data in same tariff plans. They have claimed to connect up to 30,000 schools and college. There is a separate plan for Enterprise as we reported earlier. Creating a set of unique services, like affordable international rates, first of it’s kind concierge services and view conference services.

Mukesh Ambani has also announced the Free Welcome Offer which includes unlimited data, voice, video, Wi-Fi and Jio Apps. It would be valid up to December 31st 2016.

Top 100 cities would be getting Fibre network rollout in the coming days starting with select cities. Under this, 1 Gbps high speed data would be offered. This is a solution for enterprise, therefore company has tied up with small as well as big firm in the country. There is a startup fund announced for young startup in country. There are works going on for apps related to education, health and agriculture.

Mukesh Ambani has set a target of 100 Million subscribers for it’s JIO team to set a record of reaching this mark in shortest period. Moreover, a 250 Crore GB data usage is expect by company when they reach 100 million mark. He addressed the issue of interconnectivity and appealed other private telecom players for a easy MNP services if there users want to switch to JIO.

Reliance JIO welcomes India to sign up for JIO services starting September 5th as it marks the commercial launch of their services.

Below you can see the answers to some burning questions about the Reliance JIO services launched today.

Reliance JIO Questions & Answers

What are eligible tariffs for night plans?
All the tariff plans starting from Rs. 19 are eligible for unlimited night plans. Except Rs 149 as listed by company.

What are the timing for night plans?
It is reported that the timings for night plan are going to be from 2 AM to 5 AM. It is confirmed by company.

What are the criteria for students plans?
Nothing is stated by the company, but supposedly students with valid identity cards issued from their respective schools and colleges should be eligible for student plans on JIO.

How to activate students plans?
If you have a valid ID card as proof from your school or college, then you can head over to any Jio store and claim your Student offer.

What are the tariffs for students plans?
All the tariffs for student plans remain the same as that of the regular plans. But under student plans, users will be getting up to 25 percent additional data.

Is Jio Welcome Offer available for existing Jio users?
Yes, the Jio Welcome Offer is available for all the existing users as well, in addition to the new users. Under this offer, the Free unlimited data, voice calls & messages will be extended till 31st December.

How to do porting from existing mobile operator to Jio network?
Once the Jio network services go live starting 5th September, you will be able to walk into a Jio store with a unique code which you can get by dialling 1900. Submit your documents with this unique code and fill in the form and get your number ported from any current mobile network. You can check the detailed article here.

Will Jio have exclusive stores or will they continue their operations from Reliance Digital?
Jio already has Exclusive stores across the country. It is expected that more and more exclusive stores will open up once the services are adopted by the consumers.

Will Jio be available for non-4G smartphones i.e. will they offer 3G too?
Jio is not availble for non-4G smartphones. However, if you wish to use the services, then you can purchase a JioFi device and use it to create a hotspot and connect up to 10 devices wirelessly including the 2G & 4G devices. See the steps to make HD calls using JioFi device via Jio Join App.

How does minimum rate of Rs 50/gb arrive with the plans listed?
Once you exhaust your data limit, then users will be charged 5 paise/MB of data. This amounts to Rs. 50/GB.

When does the MNP to Jio starts?
The MNP to Jio starts from 5th September i.e. when the Jio mobile network launches officially.

What are Enterprise Plans?
Reliance Jio announced plans for corporate and media houses under enterprise plans. Where the company would be making services like video conference, concierge services as well as reduced international rates.

What are the tariffs for Enterprise Plans?
There is no information available regarding the tariffs for Enterprise JIO SIM as the company is yet to roll out this service.

What are the tariffs for Fibre Plans to Home?
Currently, the company hasn’t rolled out the FTTH service. It would first come to selected cities and then later expand to top 100 cities across India.

Does JioFi also qualify for free one yr 4G just like LYF phones?
As per information available, the company is not offering free 4G for either LYF handset owners or any Jio-FI owners. The free services are available until December 2016 only. After that tariffs apply for every user.

Is there any Network related helpline line Airtel’s open network?
Currently, the brand hasn’t made anything in the line of Airtel’s Open Network available where users can check the strength of network coverage. Though, the new telecom provider is working on providing this kind of a service where users can report as well if the network is weak.

Where are JIO services available in the country?
It would be available across the nation starting September 5th. You just have to walk down to nearest Reliance Digital, Xpress Mini or any third-party authorised store.

What is the Hotspot Data cap mentioned in tariffs?
The brand is going to introduce 1 Million hotspot across the country, and the Hotspot Data cap you see in tariffs is for accessing the internet using those Hotspots. They would be available at public locations such as colleges, schools and popular public places in the country.

Will it use data for VoLTE calls on JIO?
Yes, it will use data for VoLTE.

Will data used for VoLTE calls be used from the available data?
No, it will not be counted for in the available data which users get up on recharging.

I’m not able to make calls to Airtel from my JIO SIM. Will calls to other network become better in future?
Reliance appealed other telecom players regarding this situation as reported earlier. Airtel was among first to reply with a press release stating that company will be cooperating with Jio regarding call interaction between Jio to Airtel number.

What are the customer care number for Reliance Jio?
Dial 199 from your Jio number to get in touch with the customer number.

Will there be any blackout days?
No, Reliance clearly mentions that there will not be any blackout days and users will not be charged for any SMS at any given time.

Will there be any charges for the SMS?
No all the SMS and voice calls are free of cost.

Not able to connect to the internet from my Jio SIM. Why?
If you are facing this issue, then chances are that you might have saved the mobile internet settings required for the internet access. You can had over to our seperate article for getting APN details on your JIO SIM.

Is there a FUP for JIO Welcome Offer?

Yes, there is indeed. According to the sources, JIO users under Welcome Offer have FUP limit up to 4GB per day. Post expiry of the daily limit of 4GB 4G LTE data, unlimited data free at reduced speed of 128Kbps.

Is International Roaming facility available on Jio?

Yes, international roaming service would be available on shortly on your activated JIO SIM card. It would be chargeable according to the tariff listed my company. It would be separate for Prepaid and Postpaid Jio plans. You will be able to purchase the International Roaming voucher via MyJIO app as well as logging into JIO’s official website.

Can I make ISD calls from my JIO number while on the JIO Welcome Offer?

Yes, ISD calling facility would be provided on your JIO SIM Card shortly. You might be notified via SMS on your JIO Number when this service is available. Though, do make a note that they would be chargeable. Users would be able to recharge packs from My JIO app as well as can log in to JIO.com for getting a recharge done. Similarly, international roaming facility would be provided and would be chargeable as well.

I Want to choose a preferred mobile number while availing Jio SIM. Can I do that?

Yes, you can choose from the numbers available at the Reliance Digital or Digital Xpress Mini stores.

Is converting from Prepaid to Postpaid and vice versa possible on Jio?

Yes, users can definitely migrate to any type of payment plan, i.e. Prepaid or Postpaid. They would be required to fill the migration application form and submit the set of Proof of Address (POA) and Proof of Identity (POI) documents. Do make a note that if you’re under Jio Preview Offer and want to switch between Prepaid or Postpaid, then you need to go through the procedure again. It means fill CAF, submit POA and POI documents.

Can I switch my Jio number to another operator?

First, you need to know that you should have been with Jio for at least 90 days. And should not have any outstanding dues, legals or any contractual obligations.

Which date would be considered for port out from Jio?

The date of activation of the Jio SIM card would be considered for the port out process. After the 90 days with JIO services are finished you can switch to any other operator once any obligations are finished.

After Jio Welcome Offer is over, I would be moved to which Postpaid plan?

After 31st December 2016, PostPaid customers would be migrated to a default plan of Rs 499. You can, however, change to any other plan you wish for. Do that from My Jio app or sign in at Jio’s official website and select the plan your desire from the list.

What Postpaid plans would be available after December 31st, 2016?

You can browse through the Postpaid plans you would like to subscribe once the Jio Welcome Offer expires on January 1st, 2017.

What Prepaid plans would be available after December 31st, 2016?

We have listed Prepaid plans in detail at the start of this post. Scroll through and select the plans you like. You would have to subscribe to any one of them to continue using the Jio Prepaid SIM.

How to find if Jio Welcome Offer available in my city?

Reliance Jio Welcome Offer was announced for across nation and it is now available across various cities and villages. To know whether the Jio Welcome Offer is available in your city, head over to this URL.

Is my city eligible for Jio Postpaid service?

Jio has launched both Prepaid and Postpaid plans as well as announce the tariffs for both. If you feel the postpaid plans suit you then first you need to check whether the Jio Postpaid services are available in your city or not.

Disclaimer: The answer you see above reflects the information stated during the Annual General Meeting held this morning by Reliance Industries Limited. Some of the information are also taken from third-party Reliance Jio retailers. You can comment below if you feel any questions that we have answered above is not true. We shall not be responsible for the information shared above by us.